Frequently asked questions
Everything you need to know about our products, sizing, shipping and returns. Got a question that isn't answered here? Our team replies within 24 hours.
The WonderGel+
No. That's the key difference with regular sports bras that "smoosh" everything. The molded WonderGel™ cup follows the natural shape of each breast individually. It supports without compressing, without spreading, without flattening — feminine silhouette and natural shape guaranteed.
Yes. Its design distributes weight evenly instead of concentrating it on 2 points like underwires. The wide straps (4 cm) relieve the shoulders, the bottom band stabilizes without squeezing, and the molded cup keeps each breast in place.
No. The wide soft-gel bottom band grips your skin naturally without slipping, even while moving. The WonderGel+ stays in place all day — no readjusting needed.
The WonderGel+ is made of ultra-soft microfiber certified Oeko-Tex, with a soft silicone gel bottom band. The 3D molded cup is seamless to prevent irritation. All materials are hypoallergenic and dermatologically tested.
Yes — it was designed exactly for that. Most of our customers wear it 10 to 14 hours a day with no discomfort. Wide straps that don't dig in, breathable fabric that doesn't stick, no underwires leaving marks. Put it on in the morning, forget you're wearing it.
No. Seamless construction + ultra-thin microfiber = zero visible lines, even under a fitted white t-shirt. No bulges, no elastic marks, no visible cup contour. Wear it confidently under a flowing dress or a body-hugging top.
Yes. The 3D molded cup adapts to your body — not the other way around. No more "empty" space at the top of the cup or overflow at the sides. The pads are removable: take them out if you don't need them, keep them for more shape.
Washable incontinence boxer
It is designed for men dealing with light to moderate urinary leaks: drops after urination, small urgencies, leaks while walking, coughing, or after prostate surgery. For severe incontinence or a specific medical need, ask a healthcare professional for advice.
No. It is cut like a real classic boxer, with a discreet absorbent core built inside. It helps avoid bulky volume, plastic noise and visible marks under trousers, jeans or a suit.
The boxer is designed to absorb up to 300 ml depending on use, while helping maintain a drier feeling. It is suitable for light to moderate leaks. If you feel significant dampness or the episode exceeds its capacity, change boxer.
Machine wash at 30 °C, without fabric softener or bleach, then air-dry. Tumble drying is not recommended, to preserve the absorbent fibers. We also recommend washing it before first use.
Choose your usual boxer size. If you are between two sizes or prefer a bit more room at the waist, choose the size above. You can also check our size guide.
Yes. Your order is shipped in a neutral, discreet package, with no visible mention of the contents. No one can tell it is an absorbent boxer or a product related to urinary leaks.
Sizing & fit
Take two measurements with a soft measuring tape: your underbust (right under your breasts) and your bust (at the nipple line). Our interactive size guide calculates your size in 30 seconds. If you're between two sizes, go with the larger one.
No problem. We offer a free exchange within 30 days, no questions asked. Email us at contact@essentielconfort.com and we'll send the right size as soon as we receive your return.
The WonderGel+ is available from 80A to 105G (34A to 48G / US 34A to UK 50G) — over 60 band/cup combinations. We cover standard and plus sizes so every woman finds her comfort.
Orders & shipping
Processing takes 1 to 2 business days. After that, count on 5 to 12 days in France, 8 to 15 days in Europe, and 10 to 18 days for the rest of the world. Standard shipping is free everywhere. A tracking number is emailed to you as soon as the order ships.
Contact us within 2 hours of placing your order at support@essentielconfort.com. After that window, the order is already being prepared and can no longer be changed.
We accept Visa, Mastercard, American Express, Apple Pay and Google Pay. All payments are secured via Shopify Payments (SSL encryption).
You have 30 days to return your order if it doesn't suit you. Exchange is free for sizing issues. For a refund, the product must be unworn and in its original packaging.
Care
Machine wash at 30 °C max, gentle cycle. Avoid fabric softener (it degrades the silicone gel). Air-dry recommended — no tumble dryer. The molded cup keeps its shape indefinitely with these precautions.
No. Durable fibers designed to keep their stretch and support wash after wash. Guaranteed 100 washes minimum. Some customers have had theirs for 2 years of daily use and they still look brand new. If a seam gives out before 100 washes → free replacement.
With proper care, the WonderGel+ is designed to last several years. The silicone gel doesn't degrade with washing, and the microfiber fabric withstands 200+ washes without losing its properties.
